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Browse the published HelSup skins, channels and connectors. Every product page documents the capability supplied by that package, its version and its setup requirements.
channel
Vonage SMS
Vonage SMS API (rest.nexmo.com) for bidirectional SMS. API key + secret. Virtual numbers. Inbound SMS + delivery receipts. Optional signed webhooks (sig/nonce/timestamp). Messages API JWT product is not used. MMS is not implemented.
channel
Viber Business
Viber REST Bot API (chatapi.viber.com). Bot creation is commercially restricted; this package implements the public REST contract only.
channel
X / Twitter DM
Official X API v2 Direct Messages. Paid developer access. Poll GET /2/dm_events. No scraping.
channel
Twilio Voice
Twilio Programmable Voice (api.twilio.com 2010-04-01). Account SID + Auth Token. Voice-capable numbers. Inbound TwiML webhook + status callbacks with X-Twilio-Signature. Originate and hangup via Calls API. Recording metadata read is implemented; recording is never auto-enabled. Hold/transfer/conference/TaskRouter queues are not implemented. SMS is a separate package.
channel
Twilio SMS
Twilio Programmable Messaging SMS (api.twilio.com 2010-04-01). Account SID + Auth Token. Phone number or Messaging Service. Inbound + status callbacks with X-Twilio-Signature. MMS is not implemented. US A2P 10DLC registration may be required by Twilio for application-to-person traffic.
channel
TikTok Shop Messaging
TikTok Shop Partner Customer Service API (customer_service/202309) for a seller shop. App HMAC + shop OAuth. Custom scope seller.customer_service must be approved in Partner Center. Not TikTok consumer DMs. Not a TikTok Shop order/commerce connector.
channel
TikTok Messaging
TikTok API for Business Messaging v1.3. Not TikTok Shop Customer Service. Open Beta access review.
channel
Slack
Slack app Web API + Events API inbox (not Incoming Webhooks). One installation is one workspace/team; channels are resources. Live events only; no history import.
channel
Shopify Customer Messaging
Honest catalog shell. Shopify Inbox / Ping is not a public third-party messaging API. This package may OAuth a *.myshopify.com shop for identity and health only. Order/customer data belongs to helsup.shopify.
channel
Shopee Chat
Shopee Open API v2 Seller Chat (v2.sellerchat.*) for a seller shop. Partner HMAC + shop OAuth. Webchat Push code 10. New Customer Service Apps from individual third parties have been closed since 18 Nov 2024; this package implements the documented contract behind partner whitelist. Not a Shopee order/commerce connector.
channel
Microsoft Teams
Microsoft Graph Teams channel/chat messages (not Incoming Webhooks or Power Automate). Tenant → team/channel or chat resources. Change notifications + GET message; send via chatMessage. Protected getAllMessages APIs are not used.