Customer support infrastructure

Smarter support. Stronger connections.

Bring tickets, live chat, customer context and knowledge together in one WordPress support workspace.

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Trusted workflow forSupport teamsProduct teamsOperations

HelSup workspace

UNIFIED INBOX

24 conversations in view

Every request ready for the next clear action.

License activation questionCustomer 360 · assigned to Mina

Open

Release notes requestedKnowledge suggestion ready

Ready

Suggested next stepDraft reply with source context

98%

✦AI-assisted
resolution

12cases resolved
this morning

CAPTURE✦UNDERSTAND✦ROUTE✦AUTOMATE✦MEASURE✦

One connected system

Everything your support team needs to do great work.

From the first customer message to the final resolution, HelSup keeps the whole support cycle clear and connected.

✦01 / SUPPORT

Conversations
with context

Bring every request into one inbox with customer, order and license context attached.

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⌁02 / INTELLIGENCE

AI that helps
your team move

Summaries, suggestions and next steps help agents solve the right problem faster.

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◈03 / OPERATIONS

Workflows built
for momentum

Automate handoffs, manage updates and connect the tools your customers already use.

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Weekly overviewLast 7 days⌄

MonTueWedThuFriSatSun

35%faster resolution with focused workflows

The HelSup difference

A clearer way to care.

Great support is not only about answering quickly. It is about remembering context, sharing ownership and making every next interaction easier.

✓ One customer timeline across every channel
✓ AI assistance that keeps humans in control
✓ Releases, licenses and updates in one portal

See how HelSup works →

The HelSup collection

Tools that fit the way
you work.

Visit Marketplace ↗

BUNDLE

HelSup 1.0.7

The complete customer support platform for WordPress—tickets, omnichannel inbox, Customer 360, knowledge, live chat, SLA, automation, AI, reporting, and extensions in one owned workspace.

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SKIN

HelSup AI Support Workspace Pro

HelSup AI Support Workspace Pro — Dashboard and Inbox with a shared token and layout contract.

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SKIN

HelSup Executive Workspace Pro

Executive Service Briefing dashboard: navy navigation, light briefing canvas, Core metric slots, SLA gauge, bento analytics. Inbox stays HelSup classic with the same tokens.

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