HHelSup
HHelSup Commerce
Vonage SMS
CHANNEL · VERSION 1.0.0

Vonage SMS

Vonage SMS API (rest.nexmo.com) for bidirectional SMS. API key + secret. Virtual numbers. Inbound SMS + delivery receipts. Optional signed webhooks (sig/nonce/timestamp). Messages API JWT product is not used. MMS is not implemented.

ChannelVonage SMS APITwo-way textSigned webhooksDelivery status
USD 19,99Buy now ↗
WHY TEAMS CHOOSE IT

Run two-way Vonage SMS support with callback and delivery visibility.

The channel connects an enabled Vonage account and virtual number to inbound SMS, outbound text and delivery updates while keeping the separate Messages API and MMS out of scope.

INCLUDED IN THIS PRODUCT
  • 01Virtual number connection
  • 02Bidirectional SMS
  • 03Delivery receipt tracking
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v1.0.0Latest version
PRODUCT OVERVIEW

Run two-way Vonage SMS support with callback and delivery visibility.

Vonage SMS API (rest.nexmo.com) for bidirectional SMS. API key + secret. Virtual numbers. Inbound SMS + delivery receipts. Optional signed webhooks (sig/nonce/timestamp). Messages API JWT product is not used. MMS is not implemented.

Why this extension helps

The channel connects an enabled Vonage account and virtual number to inbound SMS, outbound text and delivery updates while keeping the separate Messages API and MMS out of scope.

  • Virtual number connection
  • Bidirectional SMS
  • Delivery receipt tracking

Utilities and operational scope

No package widget is declared for this product. The overview and feature list therefore avoid claiming an operational utility that is not present.

HOW TO USE VONAGE SMS WITH HELSUP

Connect an enabled Vonage virtual number for SMS support.

Purchase the product here, retrieve the issued package and activation code, install it on your own WordPress website, then complete the provider-specific configuration below. Every later step is limited to capabilities declared by this package.

01

Purchase this product on this page

Use the Buy now button on this product page, review the order and complete checkout with the account that will manage the HelSup license.

Buy this product now →
02

Receive the package and activation code

After the order is completed, open the HelSup customer portal to retrieve the extension package and the activation code issued for the licensed website.

03

Install and activate it on your website

On your WordPress website, install and enable the downloaded HelSup extension, open its license or activation screen, paste the activation code and confirm that the license is accepted.

04

Prepare the Vonage account

Confirm the account is enabled for SMS and select a virtual number that can send and receive the intended regional traffic.

05

Enter API credentials

Configure the Vonage SMS API key and secret used by the rest.nexmo.com operations.

06

Configure callbacks

Set the HelSup inbound and delivery receipt callback URLs and, when enabled, configure validation of sig, nonce and timestamp values.

07

Test receive and reply

Send a controlled SMS to the virtual number, verify the HelSup conversation and send a plain-text response.

08

Verify delivery status

Confirm the supported delivery receipt and message status reach the same conversation, and ensure no MMS or Messages API JWT behavior is expected.

Recommended first workflow

Use one test virtual number, receive a plain-text SMS, reply from HelSup and observe its delivery callback. Enable signed callback validation when available and do not attach media.

FEATURES

Everything included in this product.

Capabilities declared by this product package and presented within its supported HelSup surfaces.

01
inbound_messages

Receive supported SMS sent to the configured Vonage virtual number.

02
outbound_messages

Send supported text messages through the Vonage SMS API.

03
message.receive

Convert a supported inbound SMS callback into HelSup activity.

04
message.send

Send a plain-text SMS from the configured Vonage number.

05
webhooks

A declared capability included in this product package.

06
webhook.receive

Accept supported inbound and delivery callbacks, with optional signature validation.

07
customer_profile

Present available phone-number contact context on HelSup support surfaces.

08
profile.read

Read supported contact fields associated with the SMS identity.

09
conversation.receive

Create or update a HelSup conversation from a supported inbound SMS.

10
delivery_receipts

A declared capability included in this product package.

11
delivery.receipt

Record a supported Vonage delivery receipt for an outbound message.

12
message.status

Expose the supported provider status associated with a sent SMS.

LATEST RELEASE

Version 1.0.0

Published product information, compatibility and package access remain connected to your HelSup customer account.

Detailed release notes will appear here when supplied by the publisher.
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channel · v1.0.0

Vonage SMS

Premium

Vonage SMS API (rest.nexmo.com) for bidirectional SMS. API key + secret. Virtual numbers. Inbound SMS + delivery receipts. Optional signed webhooks (sig/nonce/timestamp). Messages API JWT product is not used. MMS is not implemented.

Vonage SMS API (rest.nexmo.com) for bidirectional SMS. API key + secret. Virtual numbers. Inbound SMS + delivery receipts. Optional signed webhooks (sig/nonce/timestamp). Messages API JWT product is not used. MMS is not implemented.

Features

  • inbound_messages
  • outbound_messages
  • message.receive
  • message.send
  • webhooks
  • webhook.receive
  • customer_profile
  • profile.read
  • conversation.receive
  • delivery_receipts
  • delivery.receipt
  • message.status

Compatibility

min_php
8.0
min_wp
6.0
helsup
1.0.0
package_id
helsup.vonage-sms