HHelSup
HHelSup Commerce
PLATFORM

Build a clearer support operation.

Start with inbox, customer context and knowledge in one connected workspace.

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BUILD & CUSTOMIZE

Make the experience feel like yours.

Choose the right workspace, themes, widgets and extensions for your team.

Browse customization tools →
SCALE & EXTEND

Connect every next step.

Add channels, connectors, releases and developer-ready integrations when you are ready.

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Marketplace

Browse the published HelSup skins, channels and connectors. Every product page documents the capability supplied by that package, its version and its setup requirements.

channel

Telegram

Official Telegram Bot API channel: inbound webhook, outbound send, attachments.

Free

channel

Slack

Slack app Web API + Events API inbox (not Incoming Webhooks). One installation is one workspace/team; channels are resources. Live events only; no history import.

Premium

channel

Shopify Customer Messaging

Honest catalog shell. Shopify Inbox / Ping is not a public third-party messaging API. This package may OAuth a *.myshopify.com shop for identity and health only. Order/customer data belongs to helsup.shopify.

Premium

channel

Shopee Chat

Shopee Open API v2 Seller Chat (v2.sellerchat.*) for a seller shop. Partner HMAC + shop OAuth. Webchat Push code 10. New Customer Service Apps from individual third parties have been closed since 18 Nov 2024; this package implements the documented contract behind partner whitelist. Not a Shopee order/commerce connector.

Premium

channel

Microsoft Teams

Microsoft Graph Teams channel/chat messages (not Incoming Webhooks or Power Automate). Tenant → team/channel or chat resources. Change notifications + GET message; send via chatMessage. Protected getAllMessages APIs are not used.

Premium

channel

LINE

LINE Messaging API for a LINE Official Account. Live webhook only; no history import.

Premium

channel

Lazada Customer Service

Lazada Open Platform IM Chat (/im/session/*, /im/message/*) for a seller shop. App key HMAC REST + seller OAuth. Requires an In-house IM Chat or ERP IM Chat app category. Not a Lazada order/commerce connector.

Premium

channel

KakaoTalk

Kakao Talk Channel relationship webhooks (developers.kakao.com). Public Channel API does not expose customer chat inbound/outbound; Consultation Talk is partner-only.

Premium

channel

Instagram DM

Instagram Direct messaging via Meta.

Premium

channel

Google Business

Google Business Messages was discontinued 31 Jul 2024. Honest catalog shell. Reviews/Q&A/profile are not chat.

Premium

channel

Generic SMS Gateway

Configurable HTTP SMS gateway. Declarative URL/auth/field mapping only (no executable expressions). Supports two structurally different gateways via config.

Free
READY WHEN YOU ARE

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