Customer profileAvailable in this package
Surfaces: Ticket, Customer 360, Inbox.
CHANNEL · VERSION 1.0.0
LINE
LINE Messaging API for a LINE Official Account. Live webhook only; no history import.
USD 19,99Buy now ↗
WHY TEAMS CHOOSE IT
Bring live LINE Official Account conversations into HelSup.
The channel turns supported LINE webhook events into HelSup conversations, adds available customer context and lets agents send text replies without suggesting that earlier chat history is imported.
INCLUDED IN THIS PRODUCT
- 01Live inbound messages
- 02Text replies from HelSup
- 03Profile and conversation context
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v1.0.0Latest version
PRODUCT OVERVIEW
Bring live LINE Official Account conversations into HelSup.
LINE Messaging API for a LINE Official Account. Live webhook only; no history import.
Why this extension helps
The channel turns supported LINE webhook events into HelSup conversations, adds available customer context and lets agents send text replies without suggesting that earlier chat history is imported.
- Live inbound messages
- Text replies from HelSup
- Profile and conversation context
HelSup utilities grounded in this package
Each utility below comes from the extension manifest. Availability is checked against the capabilities actually declared by this package.
Recent conversationsAvailable in this package
Surfaces: Inbox, Ticket, Customer 360.
Event streamAvailable in this package
Surfaces: Dashboard, Inbox.
Send messageAvailable in this package
Surfaces: Inbox, Ticket.
Provider healthAvailable in this package
Surfaces: Dashboard, Structure Builder, Workspace.
HOW TO USE LINE WITH HELSUP
Connect a LINE Official Account for live support conversations.
Purchase the product here, retrieve the issued package and activation code, install it on your own WordPress website, then complete the provider-specific configuration below. Every later step is limited to capabilities declared by this package.
Purchase this product on this page
Use the Buy now button on this product page, review the order and complete checkout with the account that will manage the HelSup license.
Buy this product now →Receive the package and activation code
After the order is completed, open the HelSup customer portal to retrieve the extension package and the activation code issued for the licensed website.
Install and activate it on your website
On your WordPress website, install and enable the downloaded HelSup extension, open its license or activation screen, paste the activation code and confirm that the license is accepted.
Prepare the Official Account
Choose the LINE Official Account that will handle support and confirm that its Messaging API channel is available in the LINE Developers console.
Enter channel credentials
Add the API credential and webhook secret required by the adapter, keeping the values limited to administrators responsible for the channel.
Register the webhook
Set the HelSup callback in the LINE Messaging API configuration and enable delivery so webhook.receive can accept supported events.
Test receive and reply
Send a new text from a controlled LINE account, verify the HelSup conversation, then send a text response through message.send.
Check media and context
Test one supported inbound attachment, inspect the available customer profile and confirm that no earlier conversation history is expected to appear.
Recommended first workflow
Connect one test Official Account, send a new customer message after webhook activation, open the resulting HelSup conversation, inspect the profile and send a text reply. Then test one inbound attachment separately.
FEATURES
Everything included in this product.
Capabilities declared by this product package and presented within its supported HelSup surfaces.
inbound_messages
Receive supported live messages from the connected LINE Official Account.
outbound_messages
Send supported text responses through the active LINE channel connection.
message.receive
Convert a supported LINE webhook message into HelSup channel activity.
message.send
Send a text reply to the supported LINE conversation.
attachments
A declared capability included in this product package.
attachment.receive
Receive a supported attachment delivered with a new LINE webhook event.
webhooks
A declared capability included in this product package.
webhook.receive
Accept authenticated live events at the configured HelSup callback.
customer_profile
Show the customer context made available by the LINE connection.
profile.read
Read supported profile fields for the customer associated with the event.
conversation.receive
Create or update a HelSup conversation from a supported LINE event.
Version 1.0.0
Published product information, compatibility and package access remain connected to your HelSup customer account.
Detailed release notes will appear here when supplied by the publisher.Be the first to review
There are no published reviews for this product yet. Feedback is accepted from customers so product discussions stay useful and accountable.
Share product feedback →channel · v1.0.0
LINE
PremiumLINE Messaging API for a LINE Official Account. Live webhook only; no history import.
LINE Messaging API for a LINE Official Account. Live webhook only; no history import.
Features
- inbound_messages
- outbound_messages
- message.receive
- message.send
- attachments
- attachment.receive
- webhooks
- webhook.receive
- customer_profile
- profile.read
- conversation.receive
Compatibility
- min_php
- 8.0
- min_wp
- 6.0
- helsup
- 1.0.0
- package_id
- helsup.line