HHelSup
HHelSup Commerce
PLATFORM

Build a clearer support operation.

Start with inbox, customer context and knowledge in one connected workspace.

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BUILD & CUSTOMIZE

Make the experience feel like yours.

Choose the right workspace, themes, widgets and extensions for your team.

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SCALE & EXTEND

Connect every next step.

Add channels, connectors, releases and developer-ready integrations when you are ready.

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Premium products

Browse premium HelSup products. Review the product page before purchase for the implemented capabilities, package version and activation steps.

channel

3CX

3CX V20 Call Control API (HTTPS /callcontrol + /callcontrol/ws). Service Principal client_credentials via POST /connect/token. Requires 3CX 8SC+ Enterprise and Call Control API access. XAPI GET /xapi/v1/Users is used for extension identity when the principal has Configuration API rights. Not a SIP stack. PHP-FPM cannot hold the Call Control WebSocket; a worker must pump frames into generic Realtime ingest. HTTP webhooks are not the official event channel. Hold/resume, recordings, queues, and presence are not in the public Call Control endpoint set.

Premium

connector

HubSpot

HubSpot connector for HelSup.

Premium

connector

Shopify

Shopify customer, order, product, fulfillment, and billing context for HelSup.

Premium

channel

Zalo OA

Official Zalo OA OpenAPI: consultation text inbox via webhook. OAuth v4 tokens; no history import.

Premium
READY WHEN YOU ARE

Build a support experience
people remember.

Choose a HelSup product, connect your tools and give every customer a clearer next step.

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