Surfaces: Inbox, Ticket, Customer 360, Structure Builder.

MISA
MISA customer and business record context for HelSup.
Bring supported MISA business context into customer support.
The connector reads supported MISA collections and individual records for HelSup widgets, giving agents customer context through a strictly read-only package contract.
- 01Customer record context
- 02External business data
- 03Read-only integration
Bring supported MISA business context into customer support.
MISA customer and business record context for HelSup.
Why this extension helps
The connector reads supported MISA collections and individual records for HelSup widgets, giving agents customer context through a strictly read-only package contract.
- Customer record context
- External business data
- Read-only integration
HelSup utilities grounded in this package
Each utility below comes from the extension manifest. Availability is checked against the capabilities actually declared by this package.
Surfaces: Inbox, Ticket, Customer 360, Structure Builder.
Surfaces: Dashboard, Structure Builder.
Connect MISA for focused, read-only customer and business context.
Purchase the product here, retrieve the issued package and activation code, install it on your own WordPress website, then complete the provider-specific configuration below. Every later step is limited to capabilities declared by this package.
Purchase this product on this page
Use the Buy now button on this product page, review the order and complete checkout with the account that will manage the HelSup license.
Buy this product now →Receive the package and activation code
After the order is completed, open the HelSup customer portal to retrieve the extension package and the activation code issued for the licensed website.
Install and activate it on your website
On your WordPress website, install and enable the downloaded HelSup extension, open its license or activation screen, paste the activation code and confirm that the license is accepted.
Confirm provider access
Verify that the MISA application and account have completed any provider review required for the supported read permissions.
Enter the API key securely
Provide the API-key credential requested by the connector and restrict it to the supported read access.
Select the intended resource
Use the multi-resource connection wizard to choose the MISA resource whose supported customer and business records should be visible.
Place MISA widgets
Add only the package-enabled utilities: External data, Data table, Provider health. Use each utility only on the HelSup surfaces declared in the Product overview.
Validate read-only behavior
Compare a known record with MISA, test loading and error states, and confirm that no create, update, delete or event control appears.
Connect a test account, display one known customer record in a ticket or Customer 360 widget and compare the returned fields with MISA. Confirm that viewing the record leaves the source unchanged.
Everything included in this product.
Capabilities declared by this product package and presented within its supported HelSup surfaces.
Establish the API-key connection used by the MISA adapter after any required provider approval.
Read supported MISA customer and business record collections for declared widgets.
Read supported fields from one MISA record without modifying the source.
Associate supported MISA customer context with the relevant HelSup customer view.
Version 1.0.0
Published product information, compatibility and package access remain connected to your HelSup customer account.
Detailed release notes will appear here when supplied by the publisher.Be the first to review
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Share product feedback →connector · v1.0.0
MISA
PremiumMISA customer and business record context for HelSup.

MISA customer and business record context for HelSup.
Features
- auth.connect
- read.objects
- read.record
- context.customer
Compatibility
- min_php
- 8.0
- min_wp
- 6.0
- helsup
- 1.0.0
- package_id
- helsup.misa