Surfaces: Ticket, Customer 360, Inbox.

Instagram Messaging
Official Instagram Professional DMs via Facebook Login and Graph API v26.0. Live webhook only; no history import.
Use Instagram Messaging context in HelSup with a package-defined operational boundary.
The extension turns the package's declared Instagram Messaging capabilities into focused HelSup context. Teams gain a clear operational view without treating unlisted provider functions as part of the product.
- 01Manifest-grounded utilities
- 02No undeclared source changes
- 03Connection health visibility
Use Instagram Messaging context in HelSup with a package-defined operational boundary.
Official Instagram Professional DMs via Facebook Login and Graph API v26.0. Live webhook only; no history import.
Why this extension helps
The extension turns the package's declared Instagram Messaging capabilities into focused HelSup context. Teams gain a clear operational view without treating unlisted provider functions as part of the product.
- Manifest-grounded utilities
- No undeclared source changes
- Connection health visibility
HelSup utilities grounded in this package
Each utility below comes from the extension manifest. Availability is checked against the capabilities actually declared by this package.
Surfaces: Inbox, Ticket, Customer 360.
Surfaces: Inbox, Ticket.
Surfaces: Dashboard, Structure Builder.
Use Instagram Messaging context in HelSup with a package-defined operational boundary.
Purchase the product here, retrieve the issued package and activation code, install it on your own WordPress website, then complete the provider-specific configuration below. Every later step is limited to capabilities declared by this package.
Purchase this product on this page
Use the Buy now button on this product page, review the order and complete checkout with the account that will manage the HelSup license.
Buy this product now →Receive the package and activation code
After the order is completed, open the HelSup customer portal to retrieve the extension package and the activation code issued for the licensed website.
Install and activate it on your website
On your WordPress website, install and enable the downloaded HelSup extension, open its license or activation screen, paste the activation code and confirm that the license is accepted.
Review the package scope
Before connecting Instagram Messaging, confirm the declared capabilities, enabled utilities and supported HelSup surfaces. This package is limited to Ticket, Customer 360, Inbox, Dashboard, and Structure Builder.
Configure the approved connection
Set up oauth2 and webhook_secret using an account limited to the Instagram Messaging data required by the support workflow.
Select the intended resource
Choose only the Instagram Messaging account, resource or dataset whose supported context should be made available to HelSup.
Place package-enabled utilities
Add Instagram customer, Instagram conversations, Send Instagram message, and Instagram health only to their manifest-declared surfaces; do not use a widget whose required capability is absent.
Test the declared boundary
Compare a known Instagram Messaging record or response with HelSup, verify only the declared read/context/event behavior, and confirm that undeclared operations are not exposed.
Connect a least-privilege Instagram Messaging test account, show one known supported result in HelSup and compare it with the provider. Keep the test within the enabled utilities and verify that undeclared operations remain unavailable.
Everything included in this product.
Capabilities declared by this product package and presented within its supported HelSup surfaces.
Use the inbound_messages capability only within the scope declared by this Instagram Messaging package.
Use the outbound_messages capability only within the scope declared by this Instagram Messaging package.
Use the message.receive capability only within the scope declared by this Instagram Messaging package.
Use the message.send capability only within the scope declared by this Instagram Messaging package.
Use the attachments capability only within the scope declared by this Instagram Messaging package.
Use the attachment.receive capability only within the scope declared by this Instagram Messaging package.
Use the attachment.send capability only within the scope declared by this Instagram Messaging package.
Use the webhooks capability only within the scope declared by this Instagram Messaging package.
Accept only authenticated webhook payloads compatible with this package contract.
Use the customer_profile capability only within the scope declared by this Instagram Messaging package.
Use the profile.read capability only within the scope declared by this Instagram Messaging package.
Use the conversation.receive capability only within the scope declared by this Instagram Messaging package.
Use the contact.resolve capability only within the scope declared by this Instagram Messaging package.
Use the oauth capability only within the scope declared by this Instagram Messaging package.
Version 1.0.0
Published product information, compatibility and package access remain connected to your HelSup customer account.
Detailed release notes will appear here when supplied by the publisher.Be the first to review
There are no published reviews for this product yet. Feedback is accepted from customers so product discussions stay useful and accountable.
Share product feedback →channel · v1.0.0
Instagram Messaging
PremiumOfficial Instagram Professional DMs via Facebook Login and Graph API v26.0. Live webhook only; no history import.

Official Instagram Professional DMs via Facebook Login and Graph API v26.0. Live webhook only; no history import.
Features
- inbound_messages
- outbound_messages
- message.receive
- message.send
- attachments
- attachment.receive
- attachment.send
- webhooks
- webhook.receive
- customer_profile
- profile.read
- conversation.receive
- contact.resolve
- oauth
Compatibility
- min_php
- 8.0
- min_wp
- 6.0
- helsup
- 1.0.0
- package_id
- helsup.instagram-messaging